Jenner Health Centre, Tel: 01733 206200, pictures of Whittlesey
 
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Easter Saturday Opening for Urgent Appointments

NHS England and Cambridgeshire & Peterborough CCG have asked General Practice to support the local urgent care system over the Easter Holiday Period in order to help reduce A&E attendance and hospital admissions over this 4 day weekend.

Jenner Health Centre will be supporting this one off request and will be open to patients on the morning of Saturday 4 April 2015 from 8.30am – 12 noon.

During this session we are only able to see patients with URGENT problems and this is not for ROUTINE matters or appointments.

You will not be able to pre-book these appointments. Please call after 8.30am on the Saturday morning if you have an urgent problem and the Doctor or Nurse will discuss this with you and make a plan to see you.

 

Patient Participation Annual Report

Please click here for the annual report we provide to NHS England on the work the practice does engaging with our Patient Participation Group.

 

Summary Care Records – coming soon in early March!

The NHS in England has introduced the Summary Care Record, an electronic health record that can be accessed when you need urgent treatment from somebody other than your own GP.

Summary Care Records only contain key information about the medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had in the past. You will be able to add other information too if you and your GP agree that it is a good idea to do so.

In early March (9 & 10 March 2015) a summary care record will automatically be created for you and uploaded unless you choose to opt out.

If you wish to opt out, please download an opt out form from here, or ask for one at reception.

Please note: if you have already signed an SCR opt out form at this surgery in the last 6 years, you need take no further action as your SCR will not be uploaded.

If you are happy for your SCR to be uploaded you do not need to do anything.

For more information please visit www.nhscarerecords.nhs.uk or download our leaflet.

 

Announcement

We are delighted to announce that Dr Simon Brown will be joining the Practice as a Partner from April 2015. Some of you will already know Dr Brown as he has been a regular locum for us over the last 12 months or so. Until April, Dr Brown will be at the practice for approximately two days a week and we are looking forward to him joining the team full time from April.

 

Fund Raising Event

Jenner Health Centres Patient Participation Groups show on Saturday 21 February raised over £900 which is an amazing total. This will be split between the charity Whittlesey Young Peoples Counselling Service, and the Practice to purchase equipment it wouldn’t normally be able to provide. We are very grateful indeed to the performers, sponsors, local businesses who provided raffle prizes, all those who came to the show and to the PPG for their time putting together this amazing fundraising event.

 
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Jenner Health Centre is now on Facebook
Click here to see our Facebook page and to 'Like Us'

 

Our new Telephone System

Our telephone systems changed on Monday 8 July 2013. Our new telephone system has been designed with BT to help us manage our calls better and to give you more options.

Our main telephone number has not changed and remains 01733 206200.

Our new options are as follows:

  • Option 1 – Medical Emergencies only

  • Option 2 – Test Results and General Enquiries
    This option is available between 13:00pm and 18:00pm only

  • Option 3 – Book an appointment with the Doctor or Nurse

  • Option 4 – Leave a message to cancel an appointment

  • Option 5 – Order your repeat prescription
    This option is available between 10:00am and 13:00pm only

  • Option 6 – If you have a query about your referral or need to speak to the Support Team

  • Option 7 – To speak to the District Nursing Team

  • Option 8 – To speak to the Health Visiting Team

  • Option 9 – To speak to the School Nurse

Our new telephone system will tell you your position in the queue and will also tell you information about the Practice. Our on-hold music has also changed.

Some patients have previously called us using old direct dial numbers – these will not work with our new system and all calls should be made to 01733 206200.

Our telephone lines are open between 08:30am and 18:00pm, Monday to Friday.

Between 18:30pm and 08:00am, over the weekend and on bank holidays, you call will be diverted automatically to the Out of Hours service for you.

 

Thank you for visiting our website.  www.Jennerhealthcentre.co.uk is designed to help you manage your health and social care needs more effectively.  Through our website you can:

  • Access useful information about the Practice and the Practice Team
  • Access information about the NHS and local NHS services
  • Access information about local support services that may be able to help you
  • Access useful websites that specialise in certain condition or chronic diseases
  • Access useful information and advice on how to stay healthy and lead an active life
  • As a practice, we look after the majority of residents in the six care homes local to our Practice. Dr Evans has a special interest in this area of care, especially for those patients with dementia. To read more about Dr Evans' work and research in this area please see the attached website www.dementia.jennerhealthcentre.co.uk

Our website is available 24 hours a day, 365 days a year and is free to use.  As always, we welcome your feedback, so please let us know your thoughts on our website and any further information or services that you would like us to add.

 

 
     

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