Appointments

Surgery Hours
Our surgery hours vary slightly depending on the Doctor or Nurse with whom you are looking to book.  Generally speaking, our surgery hours extend between:-

Doctors

(selected appointments are available from 14:00pm on Tuesdays and Thursdays and from 14:30pm on Mondays and Fridays)

Nurses

(please note that specialised clinics also operate during these times)

Making an Appointment

• You can now make an appointment on-line
• To book an appointment on-line please click here
• You can also make an appointment in person at Reception
• Or, you can make an appointment by telephoning us on (01733) 206200 and selecting Option 2
• You can make a routine appointment with a particular Doctor up to one month in advance, subject to availability.
• In addition, we release a number of appointments each day for patients who need to see a Doctor within 48 hrs.  These Appointments may be with the Duty Doctor or with the First Available Doctor.
• All appointments are subject to availability and we would ask that you cancel any appointment that you no longer require so that we can offer it to another patient.
• When booking an appointment with the Practice Nurse or Practice Sister, we may need to ask you what it is for.  This is to ensure that we book you in at the right time of day, into an appropriate clinic (where available) and for the correct length of time for your concern

Telephone Consultations

• If you feel that your concern can be dealt with the Doctor over the telephone, you can book a Telephone Consultation.
• The Doctor will normally call you back between 12:30pm and 14:00pm.
• You can request a Telephone Consultation with the Practice Nurse who will call you at a pre-arranged time, during surgery hours.
• To request a Telephone Consultation please call (01733) 206200 and select Option 2

Home Visits

• If you are housebound by a severe acute illness or by chronic disease and are not able to attend the Practice, the Doctor may be able to visit you at home.
• Home Visits normally take place in the afternoon, so acutely ill patients who can travel (including all children) should request an urgent appointment in morning surgery.
• The Community Paramedic or Duty Doctor will attend emergency Home Visit requests during Surgery.
• To request a Home Visit please telephone us  before 11:00am on (01733) 206200